Privacy Policy

We may collect information you provide directly, such as your name, email address, and any details submitted through forms or account registration. We may also collect information automatically, including IP address, browser type, device information, pages visited, and timestamps, typically gathered through standard web server logs and analytics tools.

Information we collect is used to operate and improve our website and services, respond to inquiries, provide access to analysis tools and reports, communicate updates or changes, and maintain the security and integrity of our systems. We do not use personal information for purposes unrelated to these core functions without informing you.

Our website may use cookies and similar technologies to remember preferences, understand usage patterns, and support basic functionality. You can control cookie behaviour through your browser settings; disabling cookies may affect certain features of the site.

Where applicable data protection law requires a legal basis for processing personal information, we rely on grounds such as your consent, our legitimate interest in operating and improving our services, and, where relevant, compliance with legal obligations. This section is provided as a general template and should be adapted to reflect the specific jurisdictions in which True Ledgewick operates.

We do not sell personal information. We may share information with service providers who assist in operating our website and delivering our services, such as hosting providers or analytics platforms, subject to appropriate confidentiality obligations. We may also disclose information where required by law or to protect the rights, property, or safety of True Ledgewick, our users, or others.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of information and the context in which it was collected.

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights regarding your personal information, including the ability to access, correct, delete, or restrict the use of certain data, or to object to specific processing activities. To exercise any such rights, please use the contact details provided on our website. Requests will be handled in accordance with applicable law.

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we encourage you to review their respective privacy policies before providing any personal information.

Our services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

If information is transferred across borders, we aim to apply appropriate safeguards consistent with applicable data protection requirements. This general statement should be adapted to reflect any specific transfer mechanisms actually used by True Ledgewick.

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be indicated by updating the "last updated" reference at the top of this page. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or how your information is handled, please reach out using the contact information provided on our website or in our footer. We aim to respond to reasonable requests within a reasonable timeframe.